Customer Service

When you have a big project to manage, rest assured you can rely on our well trained, experienced and highly motivated staff to help you all the way.  Over the years we have built up a loyal customer base, who return to us time and time again for their POS and POP needs.  Every day our customer base grows, with a high percentage of new customers being introduced to us by existing customers – a sure sign we’re doing something right! 

Although we’re justifiably proud of our printing technology and the techniques we’ve developed, we believe that the cornerstone of our business is customer service.  We’re utterly dedicated to giving our customers exactly what they want as quickly and smoothly as possible. 

In our most recent satisfaction survey we asked customers to rate us on the following twelve areas of service.  

• Staff helpfulness
• Speed of response to your enquiry
• Understanding of your needs
• Speed of receiving quote
• Clarity of quote
• Speed of receiving proof
• Format of proof
• Quality of print
• Accuracy of print to artwork
• Quality of finishing
• Speed of delivery
• Suitability of packaging

98.9% of respondents rated our standard of service as either Very Good or Excellent.

Please contact us, we'd love the opportunity to show you why we're first choice for so many of the country's leading POP and POS buyers.